faqs
Find answers to common questions about Web Hosting, WHM Reseller, Support, and Payment methods.
Web Hosting Questions
Do you provide Backup?
Sure! We regularly take backups of your website that include monthly and weekly automated backups. You can also take backups of your entire website from your control panel at any time.
What is meant by Unlimited domain Setup
Unlimited domain setup means you can host as many as websites in your reseller hosting account. It doesnt mean you will get unlimited domain registrations. Please read our post on "unlimited hosting" in our blog
Which control panel you provide for web hosting?
We provide Cpanel-WHM, world's leading web server management solution.
How can I login to hosting account?
You can easily login to hosting account by using the details we mentioned in welcome mail. As an end user you can login to your hosting account at www.yourdomain.com/cpanel (Here "yourdomain"means the exact web address of your registered website name. Resellers can manage their account by logging to "http://www.yourdomain.com/whm".
I FORGOT MY HOSTING/RESELLER ACCOUNT PASSWORD. HOW CAN IT RETRIEVE?
Just login to client area located at http://www.bharathnet.com/billing and change the password for your server space..
BUT I FORGOT THE LOGIN DETAILS OF CLIENT AREA TOO! WHAT CAN I DO?
No problem! Just use forgot password link seen at login page.
Reseller Hosting Questions
What is meant by Reseller Hosting?
Reseller hosting enable you to host multiple domains by splitting the allotted space. You can give your end users a seperate control paanel and hence they can manage their website as individual hosting account. You will get a master control panel in which you can add, edit delete and suspend individual hosting accounts.
Do you contact my end users?
No! We will not visible to your end users as your provider.
How can I provide support for my end users?
As a reseller you will be the point of contact for your clients. If anything unable to handle by you, you can contact us for support. Then we will do entire troubleshooting and update the results. you can forward the same to your clients
Do you offer unlimited space under reseller hosting plans?
Sorry, right now we dont have unlimited plans under reseller hosting packages
Technical Support Questions
How can I get Support?
BharathNet offers different channels for support handling. Submitting support ticket is the easy and efficient way to get support. You can simply create support ticket by sending an email to support@bharathnet.com from your registered email id with us. You can track the status of support ticket via Live chat and telephone after allowing sufficient time. See also our server support page.
What do you think about Support?
We know the importance of Support. Providing Support is the prime source of satisfaction among clients. And we believe that the real reason behind our business success is clients' satisfaction.. So we value your support request.
Do you support any kind of script/code editing?
Support for your coding/scripting is not under the scope of our regular hosting support. But you can request for script customisation or debugging by paying additional fees. Send mail to support@bharathnet.com for such enquiries.
Payment & Setup Questions
What are the payment methods BharathNet Supports?
We accept Online Bank Transfer Via Net Banking (ICICI, HDFC, PNB, AXIS, SBI and more) Debit Card, Cheque, Cash Deposit PayPal / Credit Card etc Visit http://www.bharathnet.com/payment-methods.php for more details on payment methods
Where can I find my Payments/ Transactions/ Invoices?
Your client area located at http://www.bharathnet.com/billing give you complete information of your account. Dont forget to update your contact details there.
HOW LONG IT TAKE TO SETUP MY HOSTING ACCOUNT OR REGISTER DOMAIN?
We will activate your domain and hosting account immediately after confirmation of your payment. Please ensure you send us the payment details.
High Performance Hosting Technology
Built from the ground up for maximum speed, security, and developer convenience.
Speed Matters
We have designed our servers to provide high bandwidth, high power and faster web hosting experience. Each hosting account has its own dedicated resources for exceptional and consistent network performance.
Premium Security
Every location is hardened against physical intrusion, and server room access is limited to certified employees. And we have configured security firewalls in software level and protect your website from. Your data safely reside in a secured environment where the unparalleled protection BharathNet provides.
Professional Support
All BharathNet products and services include unlimited access to technical support resources at no additional charge. Our certified team of experts proactively manages and controls every aspect of your server infrastructure.
Web Scripts (One Click Install)
Every shared hosting is powered with the ability to install hundreds of premade web scripts in a single click. It includes leading cms like wordpress, joomla and other php based scripts that enhance your website's functionality.
Why Choose BharathNet Web Solutions
No:1 Web Hosting from Kerala Since 2002 — 24 years of reliable web hosting service.
24 Years of Hosting Experience
BharathNet never means just a website, it means power of experience since 2002. Over two decades of expertise serving thousands of satisfied clients.
Security
We employ a range of the latest techniques combined with a custom OS kernel to achieve a multitude of security layers.
Professional & Friendly Support
Instant support via Telephone, Chat and email tickets handled directly by our Kochi support engineering desk.
3 Tier Backup System
Fine tuned state of art Backup System that run daily, weekly and monthly to ensure your data is always safe.
24X7 Server Monitoring
Our server management experts monitor and manage your hosting 24 hours a day, 7 days a week for 99.9% guaranteed uptime.
Economical Hosting
Our pricing is always straight forward and fully inclusive! No hidden costs or surprise renewal hikes.